Customer Loyalty and Reward Programmes

Randgo does more than build loyalty and reward programmes, we help you build meaningful relationships with your customers by offering them real value, personalised content and reasons to love and engage with your brand more.

How We Get You Started

Illustration of a person showing statistics.

Strategic Workshops

Our workshops will unlock key discussions around your business goals and what your current challenges and gaps are.
Illustration of person communicating via a smartphone.

Engage and Drive Utilisation

To ensure the programme succeeds we will leverage a multi-channel engagement strategy that creates awareness and encourages participation.
Illustration of a person standing by a target, where an arrow has hit the bullseye.

Propose A Solution

We'll propose a customised solution that aligns to your business needs and is relevant to your employee base.
Illustration of person coming up with an idea.

Conceptualise, Create and Implement

Based on your feedback we will refine the solution, create your custom programme and implement using the most effective channels.
Illustration of a person showing statistics.

Strategic Workshops

Our workshops will unlock key discussions around your business goals and what your current challenges and gaps are.
Illustration of person communicating via a smartphone.

Engage and Drive Utilisation

To ensure the programme succeeds we will leverage a multi-channel engagement strategy that creates awareness and encourages participation.
Illustration of a person standing by a target, where an arrow has hit the bullseye.

Propose A Solution

We'll propose a customised solution that aligns to your business needs and is relevant to your employee base.
Illustration of person coming up with an idea.

Conceptualise, Create and Implement

Based on your feedback we will refine the solution, create your custom programme and implement using the most effective channels.

You may be thinking "CUSTOMER LOYALTY? WHAT A CLICHE."

WELL, THINK AGAIN. Randgo creates customer loyalty and reward programmes that actually work. If you need any more convincing, just take a look at all our happy clients. We’re experts in creating customer loyalty through tailored reward programmes that leave customers feeling valued and satisfied, which keeps them coming back. Here’s what you can achieve with a customer loyalty programme by Randgo:
Illustrated badge or reward icon.

Incentivise Customer Behaviour

Customers are more likely to return when there's something in it for them. Incentivise repeat business, increased spend and other key behaviours by offering them tailored rewards.
Illustration of conversation bubbles,

Deepen Engagement

Build deeper relationships and create brand ambassadors among your customer base, by offering tailored solutions that help them feel connected to your brand.
Illustration of tablet showcasing a high review score.

Increase Product Value

Differentiate your core product offering to your customers and in doing so increase value and desire, whilst at the same time lowering churn by ensuring the value proposition is hard to ignore.

How Rewards Reach Your Customers

Randgo offers an omnichannel approach that allows you to choose which channels will be most effective in reaching your customers. You can select from a suite of different channels:
Illustration of call to employee at a call centre.

Call Centre

Leverage our dynamic call center team to deliver a personal and proactive solution.
Illustration of mobile phone text conversation.

WhatsApp

Allow employees to proactively engage with the programme on one of the world’s most popular communication channels.
Illustration of computer monitor browsing the web.

Websites

Deliver your employee programme via a custom-branded and mobile-responsive website experience.
Illustration of mobile phone on USSD menu.

USSD

Programme members interact directly from their mobile phones at a fraction of the price of other channels.
Illustration of open laptop.

Web Services

We can deliver our benefits, rewards and content directly to your existing platforms (be it an app or another digital platform) ensuring a seamless user experience.
Illustration of mobile phone on USSD menu.

USSD

Programme members interact directly from their mobile phones at a fraction of the price of other channels.
Illustration of open laptop.

Web Services

We can deliver our benefits, rewards and content directly to your existing platforms (be it an app or another digital platform) ensuring a seamless user experience.
Illustration of call to employee at a call centre.

Call Centre

Leverage our dynamic call center team to deliver a personal and proactive solution.
Illustration of mobile phone text conversation.

WhatsApp

Allow employees to proactively engage with the programme on one of the world’s most popular communication channels.
Illustration of computer monitor browsing the web.

Websites

Deliver your employee programme via a custom-branded and mobile-responsive website experience.

Ongoing Support & Services

Our assistance doesn't stop once your programme is up and running. We’ll continue to partner with you in managing your loyalty programme with the following services:
1

Reporting & Insights

Analysing behaviour and programme metrics is key to gaining insights into the effectiveness and enabling adjustments that will ensure programme optimisation.
2

Programme Management

We ensure that the highest level of care, support and attention is given to ensure that every programme reaches its potential.
3

MArketing

Randgo offers a full suite of marketing and engagement services designers to educate, create awareness and drive utilisation.
An illustrated image featuring a team working in an office.

Let us create a bespoke employee or customer loyalty & rewards programme for your business.

Please fill in the form below:

Thank You

One of the Randgo team will be in contact with you shortly.

Oops! Something went wrong while submitting the form, please try again.